Terms and Conditions of Sale

Last updated: 10/02/2026

These Terms and Conditions govern the sale of products offered on https://seller-shop-europe.com/ (the “Website”).

By placing an order, the customer agrees to be bound by these Terms and Conditions.

1. Seller Information

The Website is operated by PRIMO LTD

Unit DA2, Sutherland House

43 Sutherland Road

London, E17 6BU

United Kingdom

Contact email: [insert support email]

2. Products and Scope

The Website sells physical consumer goods exclusively with Cash on Delivery (COD) as the payment method.

Orders are accepted from customers residing in European Union countries.

3. Ordering Process

Orders are placed by completing the online order form with accurate and truthful information.

An order is considered accepted only after confirmation by the Seller (automated, email, or phone).

The Seller reserves the right to refuse or cancel orders in case of:

• incorrect or incomplete data

• inability to contact the customer

• repeated refused or uncollected orders

4. Prices

All prices are displayed in EUR (€) unless otherwise stated and include applicable taxes.

Shipping costs, if any, are clearly shown before order confirmation.

5. Payment Method

Payment is accepted exclusively in Cash on Delivery (COD), payable directly to the courier upon delivery.

No advance payments, cards, or bank transfers are accepted.

6. Shipping and Delivery

Delivery times are indicative and usually range between 2 and 7 business days, depending on destination.

Delays caused by couriers or force majeure do not give rise to compensation.

7. Refused or Failed Deliveries

Unjustified refusal or repeated absence may result in:

• order cancellation

• limitation of future purchases

8. Legal Warranty

All products are covered by the EU legal guarantee of conformity.

9. Governing Law

These Terms are governed by EU consumer protection laws.

Consumers may use the EU Online Dispute Resolution (ODR) platform.